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We know plans change, if you transferred tickets but need to cancel, you can do so in just a few steps.

You may only cancel the ticket transfer if the tickets have not been accepted by the recipient. If they have been accepted, you will not be able to cancel and the recipient must transfer the tickets back to you.

If the tickets have not been accepted:

  1. Login to My Account and click on your event
  2. Click the “Cancel Transfer” link next to the ticket you have sent
  3. Complete your cancellation by clicking “Submit”

Both you and the recipient will receive emails stating the transfer has been canceled. You may now set-up a new ticket transfer or use them yourself!

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