We hate delays as much as you do. While our goal is to have your tickets in your mailbox within two weeks of purchase, a surprise holdup can slow things down. Some events may have a delivery delay in place, as such your tickets will not be shipped or available to print prior to that date. You can always check your event page on Ticketmaster.com to confirm if your event is currently on a delivery delay.
If it's five days before the event and you're still waiting for your tickets, contact us and we'll make sure you can pick them up at the venue's will call window (no extra charge).*
*If your tickets arrive in the mail in the meantime, tear them up! Once we make other delivery arrangements, we cancel the original barcodes.
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