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Alter your security settings. The following instructions are for Outlook Express.

  • In Outlook Express, choose "Tools" then select "Options" and click on the "Security tab."
  • In the "Options" window, look for a statement that reads "Do not allow attachments to be saved or opened that could potentially be a virus," uncheck this option and click "Apply."

*Wording and placement may vary depending on your operating system.

  • Go back to your email and you will now be able to open the attachment.
  • If you want to keep this security option on for future emails, simply re-check the option after you have printed the tickets.
  • Still unable to print? Contact us for help.
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