Fans shipping their order to a PO box or rural route in Canada can use Xpresspost for Canadian events. Xpresspost can only be used for events that occur in Canada and can’t be sent to any other country.
Couriered orders are delivered between the hours of 8:30 a.m. and 5:00 p.m., Monday through Friday only, and not on holidays. An adult must be present to sign for the order. In the event no adult is available or there is no one home at time of delivery, a notice of delivery card will be left to inform customers that a courier item is awaiting pickup from their local post office.
If you have not received your order and your event is less than two business days away, please contact Fan Support.