Our goal is to have your tickets in your mailbox within two weeks of purchase. A shipping confirmation email is sent when your tickets are printed and shipped. But, if there’s a delivery delay on your event, tickets may take longer to print and ship.
If it's two days before the event and you're still waiting for your tickets, contact Fan Support. We'll make sure you can pick them up at the venue's will call window at no extra charge. The tickets will have brand new barcodes, so even if your old tickets are delivered to you, they won’t grant you entry into the event after we’ve made the change in delivery method.