VIP package restrictions, policies and delivery information vary from artist to artist. The details are sent with your purchase confirmation email. Please review this email to see the specifics of your package.
You can also find these details through the event page in case you don't have your purchase confirmation email. Just type the artist's name into the search box at Ticketmaster.ca. Once you find the concert you’re attending, look for the VIP package offer link to get full details.
When will I receive my VIP check-in location and time?
Your VIP provider will send your VIP itinerary email closer to the day of the event.
If you don't receive your itinerary within 48 hours of the event or if you still have questions about your VIP package, contact Fan Support.