Physical items are shipped as soon as possible unless otherwise stated at time of purchase. If they're in stock, items like t-shirts and posters ship separately from tickets. They usually arrive 4-6 weeks after the purchase date. CDs and vinyl records may take longer depending on the official album release date. Visit the event details page for the most up-to-date delivery information.
If the date you should have received the package has passed, contact Fan Support.
Add-ons like parking, VIP Club, Fast Lane and concessions are typically delivered with the tickets. Other items aren’t guaranteed to arrive before the event.
If you bought a digital album with your tickets, you'll get an email with a download link as soon as it’s available, which may vary based on the official album release date.